Fundamental of the Week: #26 - KEEP IT FUN. While our passion for excellence is real, remember that the world has bigger problems than the daily challenges that make up our work. Stuff happens. Keep perspective. Don't take things personally or take yourself too seriously. Laugh every day.
The Bernhardt Way
Fundamental of the Week: #25 - GIVE BACK. PAY IT FORWARD. Regularly seek opportunities to assist those in need. Express genuine gratitude for the help received by paying it forward and helping others. Be a servant and put the needs of others ahead of your own.
Fundamental of the Week: #24 - BE A TEAM PLAYER. Don't let ego or personal agenda get in the way of doing what's best for the team. Be there for each other and be willing to step into another role or help a co-worker when that's what's required for success. We win and lose as a team.
Fundamental of the Week: #23 - TAKE PRIDE IN OUR APPEARANCE. Your personal appearance makes a strong statement about the pride you take in your performance. Dress neatly and professionally. The appearance of our office makes a similar statement about the quality of our work.
Fundamental of the week: #22 - LOOK AHEAD AND ANTICIPATE. Solve problems before they happen by anticipating future issues, planning for contingencies, and addressing them in advance. Work with appropriate lead times. Preventing issues is always better than fixing them.
Fundamental of the Week: #21 - RELENTLESSLY IMPROVE. “Because we’ve always done it that way” is not a reason. Regularly consider every aspect of your job to find ways to improve. Try a new approach. Look at it from a unique perspective. Think differently. Share what you learn so that others can benefit from best practices as well.
Fundamental of the Week: #20 - ASSUME POSITIVE INTENT. Work from the assumption that people are good, fair and honest, and that the intent behind their actions is positive. Set aside your own judgments and preconceived notions. Give people the benefit of the doubt.
Fundamental of the Week: #19 - INVEST IN RELATIONSHIPS. Everything we do is built on trust and trust is built on relationships. Make smart decisions that enhance long-term relationships. Be fair with clients and our partners. Strong relationships enable us to more successfully work through difficult and challenging times.
Fundamental of the Week: #18 - CREATE WIN/WIN SOLUTIONS. Success is a two-way street. Learn to think from the other person's perspective. Discover what others need and find a way to help them meet those needs whole also fulfilling your own. Win/win solutions are always more effective and longer lasting than win/lose situations.
Fundamental of the Week: #17 - OFFER MEANINGFUL APPRECIATION. Recognizing people doing things right is more effective than pointing out when they do things wrong. Regularly extend meaningful acknowledgment and appreciation - in all directions throughout our organization.