Fundamental of the Week: #14 - FIND A WAY. Take personal responsibility for solving problems and making things happen - somehow, someway. Take ownership and respond to every situation by looking for how it can be done, rather than explaining why it can't. Work with a sense of urgency. Be resourceful and show initiative.
Anyone who wants to improve performance in any area soon learns that better performance follows the cultivation of better behaviors--in other words, the cultivation of good habits. Professional golfers hit thousands of practice shots, until the proper swing becomes a habit.
Fundamental of the Week: #13 - MAKE EACH INTERACTION COUNT. Every contact with a client is an opportunity to create a positive experience. This includes calls, visits. voicemail, letters, e-mails, and every other communication.
Many people who reach a certain age, after decades spent pursuing a career, start to dream of retirement. The exact shape of each dream varies. For some, retirement means finally having time to devote to a hobby or interest, like golf, travel, fishing, or painting. Others long to be able to pursue a second career or take advantage of educational opportunities.
Fundamental of the Week: #12 - GET CLEAR ON EXPECTATIONS. We judge situations not by what happens, but by how they compare to what we expected to happen. Create clarity and avoid misunderstandings by discussing expectations upfront.
Fundamental of the Week: #11 - PRACTICE BLAMELESS PROBLEM SOLVING. Just fix it. Demonstrate a relentless solution focus, rather than pointing fingers or dwelling on problems. Identify lessons learned and use those lessons to improve ourselves and our processes so we don’t make the same mistake twice.
Though mostly out of sight since the financial crisis and Great Recession of 2007-2009, inflation has been in the news again recently, especially since fears of inflation were blamed for the stock market’s dramatic selloff in February 2018. But what is inflation, exactly? And why does the stock market seem so scared of it?
FUNDAMENTAL OF THE WEEK: #10 - SPEAK STRAIGHT. Speak honestly in a way that helps to make progress. Say what you mean, and be willing to ask questions, share ideas, or raise issues that may cause conflict when it's necessary for team success. Have the courage to say what needs to be said. Address issues with those who are involved or affected.
You may have noticed that tariffs have been in the news and have been blamed for the recent stock market volatility.
Fundamental of the Week: #9 - LISTEN GENEROUSLY. Listening is more than simply “not speaking.” Give others your undivided attention. Be present and engaged. Quiet the noise in your head and let go of the need to agree or disagree. Suspend your judgment and be curious to know more, rather than jumping to conclusions. Above all, listen to understand.
In a split decision (2-1) on March 15, the Fifth US Circuit Court of Appeals, which oversees litigation from district courts in Louisiana, Mississippi, and Texas, vacated the Department of Labor’s fiduciary rule for persons providing investment advice and p