Fundamental of the Week: #8 - CARE LIKE IT’S YOUR FAMILY. Clients don’t care how much we know until they know how much we care. Do the small things (handwritten notes, cards, phone calls) that show people you’re paying attention to them as individuals and that you genuinely care. Treat them with the compassion you would a member of your own family.
Many reading this may remember how, only a few months ago, the financial news seemed to be constantly reporting new, all-time highs in the financial markets. In fact, the constant barrage of record-breaking finishes on the Dow, the S&P 500, and other major indexes reached a point where it hardly got anyone’s attention.
Fundamental of the Week: #7 - EXECUTE DUE DILIGENCE. Developing the best solution for the client isn’t always obvious and isn’t always easy. Often it requires significant research as well as creativity. Have a bias for thoroughness and do extra work necessary to find the best way to meet the client’s objectives.
In addition to almost doubling the personal exemption and providing breaks to businesses, the new tax law signed by President Trump in December contains a provision that could be very helpful for parents and grandparents who are trying to fund a child’s education or pay for a disabled child’s care.
Fundamental of the Week: #6 - BE A FANATIC ABOUT RESPONSE TIME. People expect us to respond to their questions and concerns quickly, whether it’s in person, on the phone or by e-mail.
With all the discussion surrounding the passage of the new tax law at the end of 2017, it may seem to many taxpayers that everything has changed.
Fundamental of the Week: #5 – HONOR COMMITMENTS.
It probably would not surprise too many people to learn that money and finance are at the top of the list of reasons why marriages break up.